Failure to Follow Instructions

As a fundamental element of their relationship with you, stockbrokers/financial advisors, as well as registered sales assistants, are required to follow your instructions.  They may be liable if they fail to do so.  As an example, if you tell your broker that you want to sell something today, they are required to do it.  They cannot delay for any reason.  On the flip side, if you tell your broker that you want to buy something today, the order must be placed.  While these are very basic examples, it should go without saying that a broker/advisor is required to do what they are told.